Privacy Policy for Sontay Wellness Services, LLC

Last Updated: May 6, 2025

Sontay Wellness Services, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (the "Website") and use our services.  

1. Information We Collect

We may collect the following types of personal information from you:  

  • Information You Provide Directly:

    • Contact Information: Such as your name, email address, phone number, and mailing address when you register for events, purchase products, subscribe to our newsletter, or contact us.  

    • Account Information: If you create an account on our Website, we may collect your username and password.

    • Payment Information: When you purchase products or services, we may collect payment information (though this is often processed by third-party payment processors, and we may only retain limited information like transaction details).

    • Health and Wellness Information: If you voluntarily provide it in connection with our services, such as during registration for specific programs or in coaching sessions.

    • Communications: Records of your correspondence with us.

    • User-Generated Content: Any content you post or submit on our Website (e.g., reviews, comments).

  • Information We Collect Automatically:

    • Log Data: Your IP address, browser type, operating system, referring website, pages you visit on our Website, and the dates/times of your access.

    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Website. You can control cookies through your browser settings.  

    • Device Information: Information about the device you use to access our Website, including device model and unique identifiers.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our Website and Services.  

  • To process your registrations and purchases.  

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To send you newsletters, promotional materials, and other information about our services and products (you can opt-out of these communications at any time).  

  • To personalize your experience on our Website.

  • To analyze Website usage and improve our Services and offerings.

  • To detect, prevent, and address technical issues and security incidents.

  • To comply with legal obligations.

  • For other purposes with your consent.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, email marketing, website hosting, and analytics. These providers are contractually obligated to protect your information.  

  • Business Partners: With whom we may co-offer services or products.

  • Legal Authorities: If required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.  

  • In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.  

  • With Your Consent: We may share your information with third parties for other purposes with your explicit consent.  

4. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:  

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete personal information.  

  • Deletion: Request that we delete your personal information.  

  • Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.

  • Restriction of Processing: Request that we restrict the processing of your personal information.

  • Data Portability: Request to receive a copy of your personal information in a portable format.

  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

  • Lodge a Complaint: Lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law.  

7. Children's Privacy

Our Website and Services are not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children without parental consent. If you believe that we have collected personal information from a child without consent, please contact us immediately, and we will take steps to delete the information.  

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of those other websites before providing them with your personal information.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

hello@sontaywellness.com